This Privacy Policy for Mothership Labs, LLC (“Company,” “We,” “Us,” or “Our“), describes how and why We might collect information from You, also a “User” (along with other similarly situated “Users” like You) of the <mothership.games> and <cataclysmarcade.com> websites and subdomains (“Sites”) and related channels, and how and why We store, use, process, or share Your information when You use Our Sites and any of Our products or services offered therein (collectively, the “Services”), such as when You:
- Visit Our Sites at <mothership.games>, <cataclysmarcade.com>, any of their subdomains, or any related website Owned by Us that links to this Privacy Policy
- Engage with Us in other related ways ― in particular, if You provide your information to Us and register for Our communications list or Our crowdfunding Early Bird or VIP registration program via various channels, including: Our Sites, a promotional email You receive from Us or a third-party who forwarded it to You, or by providing Your contact information and consent to join Our communications list at an in-person event
Your Acceptance of this Privacy Policy; Changes to this Privacy Policy: You agree to the terms of this Privacy Policy — including after any changes to it — through Your continued usage of Our Services. We reserve the right to periodically update this Privacy Policy. If, after reading the most current version of this Privacy Policy, You do not agree with Our policies and practices, please do not use Our Services.
1. Types of Data We Collect
Data that You Provide to Us
- Name and Email address – We collect Your name and email address if You sign up for Our mailing list or if You voluntarily reach out to Us to ask questions or provide Us with feedback.
- Phone Number — We collect Your phone number if You choose to provide it to Us in signing up for Our communications list and consent to receive SMS / text messages from Us
- Mailing Address — We collect Your mailing address if You choose to provide it to Us to enable the delivery of a physical product of Ours that You have purchased from us or that We are sending to You as part of a promotional offer
- Payment Information — We may engage authorized third-party vendor partners who own payment processing technologies (“Payments Partners”) to enable paid transactions for Our Services on Our Sites and, in so doing, We may implement on Our Sites the payment processing technologies provided by such Payments Partners that will collect Your payment information (such as Your credit card information) and transmit it to the pertinent Payments Partner if You provide it to engage in purchasing a Service via Our Sites. Any such payment information that You may provide via such payment processing technologies will be collected, held, transmitted, and stored solely by Our Payments Partners; We will never directly collect, hold, or have any access to Your payment information.
- Feedback or Questions — If You send Us feedback or questions either on Your own accord or in response to a survey or message that We circulate, We will keep a record of Your communications and/or correspondence with Us
Data that We Collect Automatically
- Data about Your use of Our Services
- Data about Your device used in visiting Our Sites and using Our Services – This includes device name, operating system, browser type, and language We and Our authorized analytics partners may use cookies, tracking pixels, and similar tracking technologies to collect information about Your interactions with Our Sites, including pages visited, items viewed, and items added to Your shopping cart You may block or remove cookies at Your discretion; by continuing to use Our Sites,
- You consent to Your information being collected via tracking pixels and similar, which are required for visitors to Our Sites. If You do not wish for Your information to be collected by tracking pixels and similar tracking technologies, please do not use Our Sites.
2. Why We Collect Your Data and How We Use It
Mothership Games may use the collected data for the following purposes:
- To enhance customer service – especially in response to feedback that You provide Us.
- To understand how You utilize Our Sites’ resources and Services and otherwise interact with Our Sites, including data from cookies and other tracking technologies provided when You add items to Your shopping cart but do not complete a purchase — this information may be used to determine when to send You reminder communications via email or SMS / text
- To provide, operate, and improve our Sites and Our products and Services
- If You choose to provide Your email for Our communications list, to send You (either directly or via an authorized third-party partner) periodic email updates, news, and surveys on Our upcoming and existing products, promotions, and any other Services
- If You choose to provide Your telephone number for Our communications list, to send You (either directly or via an authorized third-party partner) periodic SMS / text communications, including promotional and marketing messages and reminders about items left in Your shopping cart
- If You choose to Your mailing address, to enable the delivery of a physical product of Ours that You have purchased from us or that We are sending to You as part of a promotional offer
- If You choose to provide Your payment information via the payments processing technology of one or more of Our authorized Payments Partners implemented on Our Sites, although We will not have any access to Your Payment information, Our respective Payments Partners will use Your Payment information solely for the purposes of processing payments made by You to purchase Our services or for any other purpose explicitly agreed by You and the respective Payments Partner You can unsubscribe from Our communications list and/or revoke Your consent to content You at any time by contacting Us at privacy@mothership.games or by following the instructions in Our emails.
- To enable You to complete purchases of Our Services provided and/or delivered either directly by Us or by an authorized third-party partner, including transactional messages about the status and other details pertaining to Your purchases and related inquiries to or engagements with Us
3. Sharing Your Data
We do not sell, trade, or rent Users’ personal identification details. We might share aggregated demographic data not connected to any of Your personal identification information with Our partners and advertisers. If We employ third-party intermediary service providers and vendors that may need to handle Your data to enable us to provide Our Services to You (such as for sending out newsletters or SMS / text messages), We might share Your information with such service providers / vendors for those limited purposes. In no event will We share Your text messaging originator opt-in data and/or consent with any third parties.
We may provide Your data to or at the direction of public authorities as necessary in response to lawful requests or as otherwise required for Us to comply with applicable law or to protect the rights, property, or safety of Us or others in Our community.
4. Your Data Privacy Rights and Options
You have the right at any time to:
- Opt out of communications from Us – If You have signed up for Our mailing list, You may at any time unsubscribe to opt out of receiving further communications from Us by contacting Us at privacy@mothership.games or by following the instructions in Our emails.
- If You have any questions or concerns about Our Privacy Policy or how Our application of it, please contact Us at privacy@mothership.games. We will work to respond to Your request in a reasonable time frame.
5. How We Store and Protect your Data
Where Do We Store and Process Personal Data
- We store any information that You have provided to Us on Our systems or the systems of service providers or vendors required to provide Our Services located within the United States and/or Canada.
Security Safeguards
- We implement data practices and security measures consistent with the standards of the game and entertainment industry in North America to protect against unauthorized access, modification, or disclosure of Your information and data via Our Services.
- Although we do not store or have any access to any payment information that You may share with Our authorized Payments Partners via their payments processing technologies implemented on Our Sites for purpose of purchasing our Services, We understand that such Payments Partners implement the stringent data protection practices and security measures standard to the payments processing industry in North America to protect against unauthorized access, usage, or disclosure of Your payment information
Data Retention
- We may retain Your data for as long as is required to provide Our Services or as soon as commercially reasonable after You have contacted Us to delete it (unless retention is required by applicable law or to protect Our legal rights). We may periodically review and dispose of or de-identify unnecessary data.
6. Age Limits
We do not knowingly collect or solicit personal data about any persons under the age of 13. If We learn that We have collected personal data about a child under the age of 13, We will delete that data as quickly as possible. If You believe that We might have collected any data from a child under the age of 13, please contact us at privacy@mothership.games.
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